Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
1. Introduction
Welcome to Lean Genie, LLC ("we," "our," "us"). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Services
Lean Genie, LLC provides online fitness coaching, including personalized workout plans, nutrition guidance, and coaching sessions. Our services are intended for individuals seeking to improve their fitness and health.
3. User Responsibilities
- Eligibility: You must be at least 18 years old to use our services. By using our services, you represent that you are of legal age and capable of entering into a binding contract.
- Account Information: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Health Disclaimer: Our services are not a substitute for professional medical advice. Consult with a healthcare provider before starting any fitness program or making significant changes to your diet.
4. Payment and Fees
- Payment: Fees for our services are outlined on our website. By purchasing our services, you agree to pay the applicable fees. Payments are processed through secure third-party payment processors.
- Refunds: Refunds are subject to our Refund Policy, which is detailed in our Shipping & Returns section.
5. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Lean Genie, LLC and is protected by intellectual property laws.
- License: You are granted a limited, non-exclusive, non-transferable license to access and use our content for personal use only. Reproduction, distribution, or modification of our content without permission is prohibited.
6. Termination
We reserve the right to terminate or suspend your access to our services if you violate these Terms and Conditions or engage in any activity that is harmful to our business or other users.
7. Limitation of Liability
- Disclaimer: Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy or effectiveness of our fitness programs or results.
- Liability: Lean Genie, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the services in question. Lean Genie, LLC can not and does not make any guarantees about your ability to get results with the information, tools, or strategies. You recognize and agree that I have made no implications, warranties, promises, suggestions, projections, representations, or guarantees whatsoever to you about future results. There are no guaranteed mental, physical or emotional results in respect to your purchase of Lean Genie, LLC, and I have not authorized any such projection, promise, or representation by others. There are no guarantees of results.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state where Lean Genie, LLC is incorporated. Any disputes will be resolved in the courts located in that jurisdiction.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: server@lean-genie.com
Lean Genie, LLC
Effective Date: 7/25/24
Shipping
1. Refund Policy: We strive for complete satisfaction with your purchase. If you are not satisfied with your order, we offer a straightforward refund policy:
- Request a Refund: You may request a refund within 24 hours of your purchase. The item must be in its original, unused condition and packaging. This policy also applies to personal training sessions, diet plans, and training packages. Refunds will be processed to the original payment method. Shipping and handling fees are non-refundable. Please allow 5 to 7 business days for processing.
2. Exchange Policy: If you receive a damaged or defective item, or wish to exchange it for a different size or color, we offer the following exchange policy:
- Request an Exchange: You can request an exchange within 7 days of receiving your order. The item must be in its original condition and packaging. We will cover the shipping costs for the exchange item. If the requested item is out of stock, we will offer store credit instead.
3. Cancellation Policy: If you need to cancel your order, please follow these guidelines:
- Order Cancellation: You can cancel your order within 24 hours of placing it. After this period, the order will have been processed and cancellations will no longer be possible. To cancel, please contact our customer service team with your order details.
We are committed to ensuring your satisfaction and making the return, exchange, and cancellation process as smooth as possible. If you have any questions or need assistance, please reach out to our customer support team. Please note that this policy may change, so we recommend reviewing it before making a purchase.
Returns
1. Refund Policy: If you are not fully satisfied with your purchase, we offer a hassle-free refund policy:
- Request a Refund: You may request a refund within 24 hours of your purchase. The item must be in its original, unused condition and packaging. This applies to personal training sessions, diet plans, and training packages as well. Refunds will be issued to the original payment method. Shipping and handling fees are non-refundable. Please allow 5 to 7 business days for processing.
2. Exchange Policy: If the item you received is damaged or defective, or if you would like to exchange it for a different size or color, we offer the following policy:
- Request an Exchange: You can request an exchange within 7 days of receipt. The item must be in its original condition and packaging. We will cover the shipping cost for the exchange. If the requested item is out of stock, store credit will be issued.
3. Cancellation Policy: If you decide to cancel your order, please note the following:
- Order Cancellation: Orders can be canceled within 24 hours of placement. Once this period has passed, the order will be processed, and cancellations will not be possible. To cancel, contact our customer service team with your order details.
We are dedicated to making the return, exchange, and cancellation processes as seamless as possible. For any questions or assistance, please contact our customer support team. Please review this policy regularly as it may change.
Effective Date: 7/25/24
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